Residential Shopping Fee Structure
Shopping Location
Over 24hr Notice
Same Day*
Residential Shopping Services Terms, Conditions & Details
We are constantly seeking out the best producers and distributors in our area to fulfill the growing demand for more local, regional, and environmentally responsible products. Due to our unique and isolated location, limited distribution and other factors may contribute to item substitutions and longer delivery times, particularly during our peak season. Sufficient notice (over 48 hrs), particularly for specialty items or large lists, helps to reduce product substitutions, delayed delivery and brand discrepancies.
Orders 24+ hours in advance of stay:
Will be purchased and delivered to the home prior to arrival.
Same-day orders:
Accepted until delivery capacity is reached.
Shopping service deliveries will be:
Placed in the home, accommodating items requiring refrigeration or freezing, if the residence is vacant. Email confirmation of delivery can be offered by request.
OR
Delivered to the front door or garage entry if the member or guest is currently home.
FAQ
How do I submit shopping requests?
To provide streamlined and courteous service to all YC members we are exclusively processing Grocery Orders via our online platform. Please feel free to reach out with any questions regarding this process or special order items.
How can I avoid Same-Day Fees?
Sending lists more than 24 hours in advance helps to coordinate the ordering, shopping and delivery process as effectively as possible. Day-before submissions must be submitted before 3PM to avoid fees.
Does Same-Day Pricing change the price of my individual items?
No, same-day fees are only applied one time per list, additional receipts for the same list will only include the 35% fee.
May I add items to my original list without incurring additional fees?
Items added to an original list, prior to them being shopped for, will not incur any extra fees or same-day charges.If list has already been shopped for, additional same-day requested items will incur same-day charge.
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If you have any questions or concerns regarding Shopping Program policies and procedures please reach out to our Residential Services Purchasing Manager at our service email.
